Patrique Mercier Recruitment FR is seeking a dedicated Albanian Speaking Customer Service Specialist to join our team in Sofia. This position offers a fantastic opportunity with fully paid relocation to Sofia for the right candidate, eager to provide excellent customer support and contribute to our company’s success.

Responsibilities

- Provide high-quality customer service to Albanian-speaking clients via phone, email, and chat platforms.
- Assist customers with inquiries related to products, services, orders, and account management.
- Resolve customer issues and complaints with professionalism and empathy.
- Maintain accurate records of all customer interactions using the company CRM system.
- Collaborate with other teams to ensure seamless service delivery and customer satisfaction.
- Stay updated on company policies, product updates, and industry best practices.
- Participate in ongoing training and development sessions to enhance skills and knowledge.

- Fluency in Albanian and English, both spoken and written.




- Previous experience in customer service or related roles is an advantage.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency with customer service software and Microsoft Office suite.
- Strong organizational skills and attention to detail.
- Willingness to relocate to Sofia with full relocation support provided.
- A positive attitude and dedication to delivering outstanding customer experiences.

- Paid comprehensive training provided
- Secure job with opportunities for career growth
- Competitive salary
- Extra health insurance options
- Choose from over 50 benefits and services
- Welcoming international work atmosphere
- Ongoing support and learning opportunities
- Bonuses for referring new employees
- Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)

📌 Albanian Speaking Customer Service Specialist - Sofia, Fully Paid Relocation (Italia)
🏢 Azienda riconosciuta
📍 Italia