We are looking for an Inside Sales Representative on behalf of our partner, RISCO.

RISCO is a global leader in smart security solutions, providing advanced intrusion detection systems, cloud-based security platforms, and integrated monitoring technologies for residential, commercial, and enterprise customers worldwide.

The company is looking for a proactive sales professional to support business growth across the Italian market by generating new opportunities, building customer relationships, and delivering outstanding customer service.

Responsibilities

Prospect and generate new business opportunities through outbound calls and lead generation

Maintain and expand the customer and prospect database within the assigned territory

Build relationships with new and existing customers

Understand customer needs and recommend appropriate products, services, and training programs

Respond to inbound customer inquiries and identify upselling and cross-selling opportunities

Support customers with the RISCO Stars loyalty program and RISCO Cloud services

Prepare quotations and provide product information to prospective customers

Transfer qualified opportunities to the regional Sales Representative





Follow up with customers to ensure satisfaction and strengthen long-term relationships

Maintain accurate records of customer interactions in the CRM system

Collaborate with Sales, Marketing, and other internal teams

Support order processing and sales administration activities

Stay up to date with RISCO products, services, and market trends

Please note: As part of the hiring process, all candidates are required to complete an AI interview.

Requirements

Experience in Inside Sales, Customer Success, Sales Support, or a similar customer-facing role

Knowledge of inside sales techniques, including negotiation, cross-selling, and upselling

Comfortable handling a high volume of daily phone calls

Excellent written and verbal communication skills

Strong presentation and active listening skills

Ability to prioritize tasks and manage time effectively

Self-motivated with the ability to work independently

Strong customer service orientation

Professional proficiency in English, both written and spoken

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📌 Sales Representative (Cinisello Balsamo)
🏢 Altro
📍 Cinisello Balsamo