We are looking for a CLINICAL APPLICATION SPECIALIST to join our Gastrointestinal business unit, reporting directly to the Marketing Lead GI for the South.
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Responsibilities
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- Provide clinical support to physicians and ward staff in the correct and safe use of our endoscopic instruments during patient demos.
- Organise and manage training for healthcare operators to ensure proper understanding and application of endoscopic instruments.
- Collect and analyse feedback and clinical data from HCPs to support issue resolution or improve device utilisation.
- Participate in medical congresses, medical expert training, and society training events with full management of exhibition spaces, event organization, and live endoscopy in team with sales force and Product Manager.
- Maintain communication with sales organisation (Area Sales Manager, Agency TM) for field activity planning and support bid preparation.
- Manage CRM to update dashboards and assigned KPIs for products and performance.
- Provide post‑sales support to customers, answering queries and resolving issues related to product use.
- Support marketing to carry out market analysis and comparison with competition.
- Manage demo instrumentation of the reference line and samples in compliance with Company policies.
- Provide support for testing activities and Service Dept on specific products/customers.
Qualifications
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- Previous experience of 1–2 years in a product specialist role.
- Good knowledge of the main Office applications (Excel, Word) and of primary IT and/or management systems.
- Strong technical knowledge of the relevant sector.
- Excellent communication, relational skills, motivation and tenacity to pursue set goals; great organisational ability, ability to work under pressure, and team orientation.
- Excellent English language knowledge.
Competencies
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- Build for the Future
- Deliver Results
- Lead People
- Lead Self
- Model and champion Our Core Values
Benefits
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- Company Car: an auto aziendale ad uso promiscuo as part of the agevolazioni package for business roles nationwide.
- Birthday Leave: a paid day off on your birthday.
- Hybrid Working: a hybrid model combining office and remote work days.
- Learning & Development: a comprehensive program including courses, workshops, e‑learning platforms and conference participation.
- Corporate Volunteer Activities: opportunity to participate in corporate volunteering and CSR initiatives.
- Psychological Support: a confidential professional psychological support service.
- Career growth opportunities: mentoring, personalised career plans and periodic performance reviews. xysqume
- Salary: CCNL Commercio and Annual Gross Salary (RAL) of €40,000‑€50,000 on 14 months , comprising a fixed amount and a variable component, determined by experience, skills and autonomy level.
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