We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.

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Location: Lisbon, Portugal (remote within Portugal)

What We Offer

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- Competitive salary package

- €7.63/day meal allowance

- Health insurance from Day 1

- Remote work based in Portugal

- Relocation support package

- Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)

- Optional free Portuguese classes and other activities around Lisbon

Responsibilities

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- Provide support to customers via phone, email, and chat





- Assist users with product-related questions and technical issues

- Deliver high-quality customer service with empathy and professionalism

- Troubleshoot problems and find effective solutions

- Maintain accurate records of customer interactions

Requirements

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- Fluency in Italian and good English level

- Strong communication and problem-solving skills

- Customer-oriented mindset

- Tech-savvy and comfortable learning new systems

- Previous customer service experience is a plus

Schedule

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- Monday to Saturday (rotational shifts) or Monday to Friday

- 08:00 – 19:00

- 2 days off per week (Sunday + 1 rotational day)

Schedules may vary depending on project available. xysqume

Please upload CV in English*

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Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.

📌 Italian-Speaking Customer Support Advisor (Remote Portugal) (Torino)
🏢 Elemental Insights
📍 Torino