BCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno | on‑site) “Hardware Support Technician” in Italy.

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Technical Skills

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- Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

- Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office

- Strong Microsoft Office skills (Outlook, Word, and Excel)

Responsibilities

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- Provide hardware break fix support, typically by whole unit swap

- Manage spares provided on site

- Execute installations and changes

- Deliver an excellent level of customer service

- Adhere to defined Processes and work instructions which will include the management of both proactive and





- Interface with multiple levels of end users, management, ‘VIPs’ and local technical staff.

- Troubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices

- Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN

- Responsible for asset tagging and entering all incoming equipment into our asset xysqume management system

- Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment

- Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware

Requirements

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- Must hold a valid work permit in Italy

- Several years of experience in the IT field

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📌 Hardware Support Technician (Milano)
🏢 BCIC Swiss
📍 Milano