MissionAs a Private Clients Relations Manager, you will be responsible for the development and recruitment of the high-end clientele by establishing a VIC network and culture across the European stores network.
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Your main objective will be to maximize the profits related to the elite segment.
To accomplish your mission, you will act as a link among the stores and the Client Development to promote clienteling initiatives and projects at the highest standards and compliant with the FENDI identity and DNA.
Main Responsibilities
- Lead and monitor all clienteling activities in the European flagship stores and across the Regional Stores Network, according to the Corporate guidelines.
- Analyze and work on CRM database to promote clienteling activities and actions at European level.
- Organize and optimize Fur Trunk Shows both in Store and in special locations.
- Manage all clienteling actions around fashion shows according to Corporate guidelines.
- Propose, create, and implement special moments for VIC guests.
- Reinforce the Roman experience and tradition exploiting the project Rome is Fendi and Fendi is Rome.
- Review and monitor sales performance periodically and recommend/ implement sales strategies in agreement with Retail Directors.
Profile
- A minimum of 5 years’ experience in a Luxury Retail Company.
- Experience and ability to be efficient whilst effective, in a fast paced, growing environment with frequent traveling.
- Proactive and empathic approach with attitude to teamwork. xlwpduy
- Commercial mindset and goal orientation with strong sense of responsibility and entrepreneurial skills.
- English mandatory, knowledge of additional languages is a plus
📌 Private Clients Relation Manager (Roma)
🏢 Fendi
📍 Roma