Hive is building a customer-centric operations platform. The Merchant Care Associate on the Ground role is on‑site in Pavia, Italy, acting as the bridge between fulfillment center operations and Hive's office-based specialists.
You’ll resolve on‑floor issues, manage ticket queues, and collaborate with logistics partners and product teams. Ideal candidates have 1–3 years in related fields, fluent English and Italian, and a hands-on, ownership mindset.
📌 On‑Site Merchant Care Specialist (Italia)
🏢 HIVE
📍 Italia
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