The Professional Services Consultant will act as a subject matter expert for implementing Juniper Networks products and solutions, with a strong emphasis on Juniper Mist for EX, APs, SSR, Mist Wired Assurance, Mist WAN Assurance, Mist Wireless Assurance, Mist NAC, and site survey expertise.

Key Responsibilities

- Operational Excellence: Provide expert guidance and hands-on support to operations teams to maintain network stability, performance, and security during event-time operations.

- Stakeholder Engagement: Work closely with venue managers, engineering teams, service providers, and event leadership to align designs and deployments with event timelines and evolving requirements.

- Issue Resolution: Diagnose and resolve complex network incidents quickly to protect critical event services

- Documentation & Handover: Create and maintain documentation such as network diagrams, implementation guides, and operational runbooks for seamless handover.

Location:

- L2 - onsite in Milan, client offices - day shift

- L2+ - onsite in the clusters (Livigno, Cortina, Predazzo, MMC Milan) - 1 shift during the evening and on telephone support off hours.

- L3 - onsite in Milan, client's Technical Operations Centre - part of 24x7 shift team

Rota (CEST)

- Day: 06:00 – 15:00

- Evening : 14:00 – 23:00

- Night: 22:00 – 07:00

Requirements

Required Qualifications

- 5+ years in enterprise networking consulting or solution delivery,



ideally in large-scale or high-availability environments (sports, broadcast, public venues).

- Expertise in designing and implementing Wi-Fi solutions.

- Strong knowledge of monitoring, incident management, and operational support.

- Skilled in leading multi-vendor, cross-functional teams on time-critical projects.

- Excellent communication with technical teams and senior stakeholders.

Preferred Qualifications

- Background in international events (sports, entertainment, similar).

- Certifications: JNCIS-Mist, JNCIP-Mist, JNCIE-ENT.

- Experience with Mist AP/Cloud or similar (Aruba, Extreme Networks, Cisco Meraki).

- DC and Campus fabric implementation using Juniper EX/QFX or equivalents (Cisco, Arista).

- RADIUS and NAC deployment (Cisco ISE, Aruba Clearpass, Forescout, or similar).

Technical Competencies

- Solid understanding of Wi-Fi concepts and wired switching.

- Proficiency with monitoring and management tools

- Ability to develop and interpret diagrams, documentation, and playbooks.

- SD-WAN, including Session Smart Router (128T SSR).

- Knowledge of IEEE 802.11 (b/g/n/ac/ax), 802.1x Wi-Fi.

- Troubleshooting NAC products (Cisco ISE, Aruba Clearpass, Forescout, etc.).

- Controller- or cloud-based wireless management expertise.

- Layer 2: Ethernet, VLAN (802.1q/p), BFD, STP/RSTP, ARP, LACP, VRRP, 802.1x.

- Datacenter: VxLAN, EVPN, Virtual Chassis (VC), GBP.

📌 MIST (6 positions available, 1 x1 x+ and 1 x (Milano)
🏢 Comgent
📍 Milano