Lexroom is a Milan-based leader in legal AI, seeking a Head of Customer Success to own Italian Customer Care and drive international expansion. You will lead the local team, shape processes, and ensure top-tier service across markets.
You will operate in a scale-up environment, collaborate with cross-functional teams, and mentor a growing group. Fluent Italian and English are required; 7–8+ years in Customer Success with 2–3+ years in people management are expected.
📌 Italy & EU Customer Care Leader — Hybrid & Equity (Milano)
🏢 Lexroom
📍 Milano
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