Manpower, on behalf of a leading international company operating in the transportation, logistics and shipping industry, is looking for a Customer Service Customs Specialist to join its team in Ciampino (Rome). Are you looking for an opportunity to develop your career in an international and fast-paced environment? Do you enjoy working with customers, managing administrative processes and supporting logistics operations?

If so, we'd love to hear from you! What You’ll Do As a Customer Service Customs Specialist, you will play a key role in supporting customs-related activities and providing excellent customer service throughout the shipping process.

Your main responsibilities will include:

- Managing customs documentation and administrative procedures - Supporting import and export shipment operations - Processing and updating data within company systems - Assisting customers via phone and email - Monitoring shipment status and handling customer requests - Ensuring the accuracy and completeness of customs documentation - Working closely with internal operational and customs teams - Maintaining high standards of service and compliance Who We Are Looking For We are looking for candidates with: Good command of English (both written and spoken)



Good PC skills and familiarity with Microsoft Office Strong attention to detail and accuracy Excellent communication and organizational skills Customer-oriented mindset Ability to work independently and as part of a team Preferred Qualifications Previous experience in Customer Service, Customer Care or Customer Support roles Experience in Data Entry or administrative activities Previous exposure to logistics, transportation, shipping or customs-related environments Knowledge of import/export processes will be considered a plus What We Offer - Initial 3-month fixed-term contract - Tempo parziale 20 hours per week - Shift pattern:
- 11:00 AM - 3:00 PM - 2:00 PM - 6:00 PM - CCNL Logistics, Freight Transport & Shipping - 4th Level Classification - Competitive salary package (RAL €16,000 - €18,000, pro-rated according to working hours) - Training and onboarding support - Opportunity to gain valuable experience in an international logistics environment - Dynamic, professional and team-oriented workplace - Potential for contract extension based on performance and business needs ?

Location: Ciampino (Rome) If you are looking for an exciting opportunity to join a global logistics environment, develop your customer service skills and build expertise in customs operations, apply now and become part of an international team! ✈️??

Annuncio valido fino a: 30-Sep-2026

📌 ADDETTA/O AL COSTUMER SERVICE (Roma)
🏢 Manpower
📍 Roma