Position

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As an Ambassador of the Maison, he/she efficiently develops and optimizes the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations.

Job responsibilities

Designs the optimum organization, recruits the right profiles and ensures proactively talent pipeline in his/her boutique.

Drives performance and compensation management, ensures people development, motivates and reinforces engagement

Ensures the day-to-day management, training, coaching and motivation of the boutique team

Conduct and/or participate in regular store meetings

Facilitate proper communication between management and associates.

Make a diagnosis and define action plans to achieve Maison, boutique and category sales targets





Leads the implementation and monitoring of the action plans

Optimize boutique performance and profitability through monitoring the boutique KPIsImplement and monitor CRM programs and actions

Acts as an Ambassador of the Maison to build direct contact with VIPs

Implements group, Maison and boutique policies, procedures and guidelines

Is responsible for the back office and administration of the boutique

Profile

Goal- xysqume oriented mindset

Leadership

Problem- solving capability

Excellent communication skills

Analytical skills

Good stress management and ability to work under pressure

Teamworking

Emotional intelligence

Excellent time management and capability of prioritizing

Dynamism and flexibility

Mentoring and coaching attitude

Client Orientation

Fluent in English

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📌 Christian Dior Store Manager Roma
🏢 Altro
📍 Roma