Location: Onsite in Moschato, Greece or Remote in
Greece Company: Cross Border Talents is Recruiting! About Us: Join
our vibrant and dynamic team dedicated to delivering top-notch
support to our online community. We are passionate about creating a
safe and positive environment for our users, and we need empathetic
and skilled individuals to help us achieve this mission.
Responsibilities: Assist our community and resolve inquiries
empathetically, accurately, and promptly. Stay knowledgeable about
our products and community standards. ️ Make well-balanced
decisions and advocate effectively for our community. Exhibit
strong interpersonal, verbal, and written communication skills,
with an emphasis on empathy. Support the company’s mission by
prioritizing the community’s well-being. Investigate and resolve
issues reported on the social media platform, including account
support and reports of abusive content. Respond to user inquiries
with high quality, speed, empathy, and accuracy. Use
market-specific knowledge to develop scalable solutions for
community support. Analyze data to improve the overall user
experience. ️ Enforce the company’s Terms of Use by monitoring
reports of abuse. ️ Review reported content within agreed
turnaround times and quality standards. ️ Identify workflow
inefficiencies and suggest solutions. Recognize trends and escalate
issues outside company policy to the global team. Experience : Up




to 1 year of experience in a Business Process Outsourcing
environment or a comparable service/process management environment.
High affinity and cultural awareness of the political and social
situation relevant to the market/region supported. Italian speaker
(C2) with very good communication skills in English (at least B2
level). Skills: Exceptional communication and soft skills. Strong
problem-solving abilities. Tech-savvy and resourceful. Ability to
multitask and work efficiently. Excellent reasoning and analytical
capabilities. Thrive as a team player in a fast-paced, high-energy,
change-oriented environment. Requirements : EU nationality or Greek
residence permit. High school diploma. Availability to work in
shifts (40 hours per week, 5 days per week, 8 hours per day)
between Monday-Sunday, 7 am-10 pm. Benefits: ️ 5 working days of
training. ️ Relocation package including paid flight to Greece,
airport pick-up, administration assistance (tax number, bank
account, etc.), 2 weeks paid in a hotel, and help from an agency to
find an apartment. Gross monthly salary plus a monthly performance
premio ️ Rotational shifts (40 hours per week, 5 days per week, 8
hours per day) If you are passionate about helping others and
creating a positive online community, we would love to hear from
you. Apply today and make a difference!

📌 Social Media Representative-Italian Speaker in Greece (w/Relocation Package) (Sicilia)
🏢 Global Talent View
📍 Sicilia