We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.

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Key Responsibilities

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- Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance

- Review itineraries, confirm travel arrangements, and assist with updates or general requests

- Provide accurate information about destinations, travel requirements, and agency procedures

- Follow up with travelers before departure to confirm details and answer questions

- Address client concerns professionally and escalation more complex matters when needed





Ideal Candidate

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- Strong communication skills with a customer-focused attitude

- Customer service experience preferred but not required

- Organized and dependable with strong attention to detail

- Comfortable using online tools and learning new systems

- Interest in travel and supporting positive client experiences

Perks

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- Fully remote position with flexible hours

- Training and ongoing support provided

- Opportunities for professional development in the travel industry

- Access to travel-related perks and industry discounts

- Supportive and collaborative team environment

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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.

📌 Remote Travel Experience Representative (Firenze)
🏢 Kim Luxe Travel
📍 Firenze