Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Solutions Consultant to join one of the fastest growing and innovative digital solution providers in Greece In this role, you'll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.
If you're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we've got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free.
Key Responsibilities
Handle customer inquiries for Italian speaking customers via Inbound calls, Email and Chats.
Resolve complaints professionally to maintain high customer satisfaction
Troubleshoot security-related issues, including account access, threats, vulnerabilities, and software problems
Accurately document all customer interactions in the CRM system




Collaborate with internal teams to improve product support and customer service processes
Requirements
Native-level fluency in Italian (both written and spoken) is essential
A minimum English proficiency of B2 is required
Strong communication and problem-solving skills
Comfortable using computers and willing to learn new software tools
Ability to work in a team-oriented environment
Willingness to relocate and live in Greece
Benefits
Competitive Monthly Salary
2 Extra Salaries per year, in the form of a 13th and 14th Salary
Monthly Performance Premio, rewarding you for your dedication
Fully Paid Relocation: Flight, Transfer & Hotel Included
Continuous support during and before your relocation to Greece
Stable career development opportunities within a multinational conglomerate
Fully Paid Training
Health Insurance
And Much More.
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📌 Italian Customer Care For Cybersecurity Tech Giant | Work From Athens, Greece (Italia)
🏢 Altro
📍 Italia