Overview Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' spirit of innovation across Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role—it's an opportunity to be the principal technical advisor and the 'voice of the customer' to organizations ranging from startups to Fortune 500 enterprises.
The TAM role involves crafting and executing strategies to drive customers' adoption and use of AWS services (including EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and more). Your technical acumen and customer-facing skills will enable you to represent AWS within a customer environment and drive discussions with senior leadership on incidents, trade-offs, support, and risk management.



You will provide advocacy and strategic technical guidance to plan and build solutions using best practices and proactively keep customers' AWS environments operationally healthy. Building close relationships with customers will help you understand their business and technical needs and help them achieve the greatest value from AWS. The position may require travel of 10% or more as needed.
Watch a short video about life as a Technical Account Manager here:
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us
Key responsibilities You'll build solutions, provide technical guidance and advocate for the customer
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
Develop trusting relationships with customers, understanding their business needs and technical challenges
Using your technical acumen and customer obsession, you'll drive technical discussions regarding incident

📌 Technical Account Manager, ES (Italia)
🏢 Altro
📍 Italia