thyssenkrupp nucera offers world-leading technologies for high-efficiency electrolysis plants. The company has extensive in-depth knowledge in the engineering, procurement, and construction of electrochemical plants and a strong track record of more than 600 projects with a total rating of over 10 gigawatts already successfully installed. With its water electrolysis technology to produce green hydrogen, the company offers an innovative solution on an industrial scale for green value chains and an industry fueled by clean energy – a major step towards a climate-neutrality.
Your responsibilities
The resource will be responsible for managing interactions with the Client and with internal departments (primarily Engineering and Project Execution) in order to meet the Client's requests for the supply of components and associated services, based on previously developed engineering documentation and specifications. In the long term, the goal is to help establish a relationship of trust with the Client,



aimed at directly supporting the 'Components' business and indirectly supporting the Plant Sales business (customer loyalty).
Main responsibilities and Contents
Specifically, the resource will be responsible for the following activities:
receiving, analyzing, and recording Client requests;
preparing and reviewing technical and commercial offers for their assigned client portfolio (quotations, timelines, commercial terms), in coordination with other involved departments if necessary with the manufacturers/vendors suppliers and the Client;
drafting and managing Client complaints related to their projects, through to closure and reporting;
entering orders into the ERP system and monitoring project progress;
finalizing supply contracts (order confirmations, drafting contracts, verifying purchase orders);
preparing and monitoring reports related to ongoing requests/projects, with periodic follow-up on the activities carried out by other team members, both on the procurement side (

📌 After Sales Service Specialist (Italia)
🏢 Altro
📍 Italia