ph3Opentext - The Information Company /h3 /brpOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. /p /br /brh3AI-First. Future-Driven. Human-Centered. /h3 /brpAt OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. /p /br /brh3Opentext - The Information Company /h3 /brpOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. /p /br /brh3AI-First. Future-Driven. Human-Centered. /h3 /brpAt OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. /p /br /brh3YOUR IMPACT /h3 /brpAs a Senior Technical IT Consultant, you will be a trusted advisor to strategic customers, ensuring their OpenText solutions deliver maximum performance, reliability, and business value. You will own service outcomes,



resolve complex technical challenges, and drive continuous improvement initiatives that enhance customer success. Working with customers across Italy and EMEA, you will support their digital transformation journeys while leveraging evolving cloud and AI technologies. /p /br /brh3What The Role Offers /h3 /brul /brliOwn the operational success of assigned customer environments, ensuring service quality and SLA achievement. /li /brliLead complex incident resolution, problem management, and root cause analysis. /li /brliDrive performance, stability, and operational improvements across customer solutions. /li /brliAct as a trusted technical advisor and escalation point for customers and internal teams. /li /brliCollaborate across functions to deliver sustainable solutions and service enhancements. /li /brliMentor junior consultants and contribute to a culture of knowledge sharing. /li /brliSupport global customers in their cloud and digital transformation initiatives. /li /br /ul /br /brh3What You Need To Succeed /h3 /brul /brliDegree in Computer Science, Information Technology, or equivalent professional experience. /li /brliExperience supporting, consulting on, or managing enterprise software applications. /li /brliStrong knowledge of Windows and Linux servers,



as well as Oracle and/or Microsoft SQL Server databases. /li /brliProven ability to troubleshoot complex technical issues and drive effective resolutions. /li /brliITIL certification and understanding of service management best practices. /li /brliStrong customer focus, communication, and stakeholder management skills. /li /brliFluent Italian and English, both written and spoken. /li /brliExposure to cloud technologies, Kubernetes, containerization, or AI technologies is a plus. /li /br /ul /br /brh3One Last Thing /h3 /brpOpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join a collaborative international team where you'll help leading organizations maximize the value of their OpenText investments while growing your expertise in cloud, AI, and enterprise technologies. /p /br /brpOpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. /p /br /brpIf you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. /p /p #J-18808-Ljbffr

📌 Senior Technical IT-Consultant for the Public Sector (Italia)
🏢 Opentext
📍 Italia