About the role
Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.
Key Responsibilities
- Conduct planned and ad‑hoc visits to inspect, service, troubleshoot, and repair various technical systems and diagnose issues to prevent equipment downtime.
- Perform installations, ensure safety compliance, and document activities.
- Be the on‑site contact, providing service recommendations and addressing customer needs promptly.
- Deliver front‑line support in key operational activities, including installation, commissioning, maintenance, and troubleshooting of Edwards products, with a focus on safety and quality while maintaining a high level of customer satisfaction.

Qualifications
- Previous field service experience.




- Self‑directed, with the ability to understand and resolve problems.
- Complies with all applicable laws, policies, and standards.
- Good written and verbal communication skills.
- Basic command of written and spoken English is required.

Compensation and Benefits
We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.
Starting salary within the relevant salary range: from EUR 30,000 gross per year.
The actual salary offered will be determined based on various factors, including, but not limited to, internal pay equity, level of responsibility, and the experience and skills of the selected candidate.
Locati

📌 Ingegnere di servizio sul campo uno (Italia)
🏢 Atlas Copco Airpower
📍 Italia