**Role Description** This full-time position will be based in Flexible location (Florence, Rome, Milan, Venice, Rimini, Verona, Naples, Catania) **Key Job Responsibilities and Duties**
- Identify opportunities for partners that will help improve the company's business by using its internal tool of priority setting
- First point of contact for key local accommodation partners, answering questions and queries, taking action as needed
- Liaison person for properties to contact when they have questions by phone and the Account Managers are unavailable
- Verify that the website has accurate information on properties and pictures of newly registered accommodations
- Assist in the preparation of market visits, operational planning and projects
- Support Customer Service, assisting in additional tasks and projects when needed **Role Qualifications and Requirements**: - Fluency in written and spoken Italian and English;
- Excellent telephone communication skills;
- Experience within e-travel and/or hotel/travel industry is a plus;
- Sense of responsibility and can work with autonomy;
- Team player, motivated and enjoys to work in e-travel and hospitality;
- Business focused;
- Positive attitude;
- Hotel School or University background preferred. **Benefits & Perks**: Global Impact,



Personal Relevance**
- Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)
- Free access to online learning platforms, development and mentorship programs
- Global Employee Assistance Program, free Headspace membership
- _Please note that while our philosophy is the same in every location, benefits may differ by office/country._ We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the interview process. Please contact us to request adjustments. **Career Development Opportunities**
- Bi-annual performance conversations, company-wide mentoring program, and internal development and growth opportunities
- Unlimited access to online learning platforms (such as Udemy, Coursera, LinkedIn learning, O'reilly) **Application Process**
- The recruitment process will entail: a phone discussion with the recruiter and a competency business interview (2 stages). **Pre-**Employment** **Screening**:

📌 Partner Services Coordinator - Flexible Location in (Firenze)
🏢 Booking.Com
📍 Firenze