Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. The humans on our customers' teams get to focus on the parts of the job that actually need them.
As our Implementation Team Lead, you build and lead the team that turns every signed contract into a live, working agent.
4+ years in Implementation, Solutions Architecture, Forward Deployed Engineering, or Customer-facing Engineering at a B2B SaaS or AI company,



with at least 2 years managing a team of ICs in one of those functions.
~ A track record of building or rebuilding an implementation or solutions architecture function at a Series A–C company. Strong technical fluency — prompts, integrations, APIs, webhooks, basic SQL, JSON. You can debug a misbehaving integration alongside an IM, not just supervise.
~ Strong project management instincts. You hold a 12-step implementation in your head, see where it's about to slip, and pull the right lever before it does — and you've taught others to do the same.
~ A track record of hiring, ramping, and coaching ICs in this function. You can describe the leveling between IM I, IM II, and Solutions Architect from memory because you've shaped it before.
~ You can explain a technical tradeoff to a non-technical operator, a business priority to a senior engineer, and a performance gap to a direct report — all in the same week.

Premio
Real estate, property management, st

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