We are seeking a dedicated and enthusiastic Customer Relation Agent to join our team in Verona Villafranca. **Main Functions**: - Analyzing and handling customer feedback
- Ensuring the customer service experience is consistent across customer touchpoints
- Assisting customers effectively by solving customer disputes
- Tactfully handles confrontational with the customer
- Completes data entry as required **Requirements**: - Applicants should be proficient in verbal and written communication (Italian, English and German languages), IT competent
- Strong communication and negotiation skills
- Detail oriented and accurate
- Positive attitude and adaptability
- Predisposition to teamwork
📌 Customer Relation Agent (Verona)
🏢 Air Dolomiti
📍 Verona
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