As the Technical Application Engineer at Promat (part of Etex), you translate customer needs into compliant insulation and refractory solutions for high-temperature industrial environments. You will support projects from design to after-sales, collaborate with cross-functional teams, and ensure solutions meet industry standards. This role combines technical problem-solving with customer-facing engagement across Poland, Italy, Spain, France and Belgium. You’ll contribute to continuous improvement and knowledge-sharing, shaping safer, more efficient industrial processes. A key hook is shaping practical, compliant solutions for demanding applications within a sustainability-focused global group
Per candidarsi, è sufficiente leggere la seguente descrizione del lavoro e assicurarsi di allegare i documenti pertinenti.
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- Provide technical application support to customers and colleagues
- Develop compliant insulation and refractory solutions
- Interpret customer requirements and specifications
- Support projects from design through to after-sales
- Prepare and review technical documentation
- Ensure compliance with industry standards and regulations
- Respond to technical enquiries and troubleshoot issues
- Collaborate with Sales, Product Management, R&D; and Engineering teams
- Manage multiple technical projects and priorities
- Liaise with testing and certification bodies
- Support product testing and validation activities
- Contribute to continuous improvement initiatives
- Deliver accurate and practical technical guidance
- Maintain expertise in products, applications and industry standards
- Experience in high-temperature insulation, refractories, or industrial furnace applications
- Ability to interpret xysqume technical specifications, drawings and customer requirements
- Strong analytical skills with excellent attention to detail
- Confident preparing technical calculations, documentation and recommendations
- Effective communication skills and ability to work with customers and internal teams
- Practical, solution-focused approach to problem-solving
- Ability to manage multiple priorities in a fast-paced environment
- Collaborative mindset with a commitment to continuous learning and improvement
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