ppA career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. /p pMaison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. /p pAs a bSenior Client Advisor /b, you will act as a true brand ambassador, delivering an exceptional luxury experience while driving outstanding commercial performance. This role requires a highly accomplished sales professional with a proven track record in luxury retail, a deep understanding of client development, and a strong ability to build long-term relationships with local and international clientele. /p pYou will be responsible for consistently exceeding sales objectives, mastering all key performance indicators, and cultivating a high-value client portfolio through personalized engagement strategies, private appointments, and proactive client outreach. In addition, you will play a key role in supporting boutique management by sharing best practices and contributing to the development of less experienced team members. /p h3Key Responsibilities /h3 h3Sales Excellence Business Performance /h3 ul liConsistently achieve and exceed individual sales targets while contributing to the overall boutique performance. /li liDemonstrate expert knowledge of all retail KPIs, including sales productivity, average transaction value, units per transaction, conversion rate, cross-selling, and client retention metrics. /li liProactively identify and maximize every sales opportunity,



leveraging both appointment-based selling and walk-in traffic. /li liDrive business growth through a strategic and entrepreneurial approach to client acquisition and development. /li liMaintain a strong commercial mindset, constantly seeking opportunities to elevate sales performance and client engagement. /li /ul h3Client Development Clienteling /h3 ul liBuild, manage, and continuously develop a substantial portfolio of high-potential and high-value clients. /li liEstablish long‑term relationships through personalized and proactive clienteling activities. /li liOrganize and conduct regular private appointments, VIP experiences, and exclusive selling sessions tailored to individual client needs. /li liUtilize all available CRM tools to monitor client activity, identify business opportunities, and execute targeted outreach initiatives. /li liDeliver highly personalized experiences that reflect the Maison's standards of excellence and reinforce client loyalty. /li liFollow up consistently with clients to drive repeat purchases and strengthen long-term engagement. /li /ul h3Client Experience /h3 ul liDeliver an elevated and memorable luxury experience throughout every stage of the client journey. /li liAct as a trusted style advisor by providing expert product knowledge and personalized recommendations.



/li liAnticipate client needs and create bespoke solutions that exceed expectations. /li liEnsure impeccable boutique standards while maintaining a client‑first mindset at all times. /li liAct as a role model within the boutique, embodying the values, service standards, and sales excellence of the Maison. /li liSupport the Boutique Management team by sharing expertise, best practices, and commercial insights. /li liMentor and guide junior Client Advisors, contributing to their development through coaching and on‑the‑job support. /li liCollaborate with colleagues to create a high‑performing and results‑driven team environment. /li liEncourage a culture of client‑centricity, accountability, and continuous improvement across the boutique. /li /ul h3Profile /h3 ul liSignificant experience in luxury retail sales, ideally within an international luxury fashion or lifestyle brand. /li liProven track record of consistently exceeding sales targets and delivering exceptional commercial results. /li liStrong understanding and management of retail KPIs and performance drivers. /li liEstablished client portfolio with demonstrated success in client acquisition, retention, and development. /li liExceptional relationship‑building, communication, and influencing skills. /li liPassion for luxury, fashion, and delivering world‑class client experiences. /li liHighly proactive, entrepreneurial, and results‑oriented mindset. /li liAbility to thrive in a fast‑paced and demanding luxury retail environment. /li liStrong team spirit and willingness to support the growth and development of colleagues. /li liFluent in English; additional languages are considered a strong asset. /li /ul /p #J-18808-Ljbffr

📌 Senior Client Advisor - Montenapoleone (Milano)
🏢 Sabceducation
📍 Milano