**MAIN RESPONSIBILITIES**: - Welcome guests upon arrival to the hotel in a courteous and prompt manner
- Deal with guests' requests and needs efficiently and effectively Ensure a high quality of guests and visitors at all times, understanding and anticipating guest needs, exceeding expectations
- Support to the team in complaint management
- Management of information to be given to guests relating to the structure and city of Milan
- Management and booking of transfers and taxis
- Operational coordination with the Lifestyle team regarding check-in check-out
- Baggage delivery and shopping bag, performing the service according to expected quality standards **QUALIFICATIONS & EXPERIENCE** Previous experience in similar and/or related fields in a 5* Hotel.




Experience at same level is an advantage.
Fluent English and additional languages desirable.
Driving license required. **ADDITIONAL INFORMATION** Type of work: Full time Location: Milan, Italy Department: Lifestyle Languages: English, Italian Other advantages: Meals in our staff canteen; uniform and laundry service; company discounts on Armani shops; corporate benefits App. Contratto di lavoro: Tempo completo Disponibilità: - Turni Esperienza: - Bellman: 1 anno (Obbligatorio) Lingua: - inglese (Obbligatorio)

📌 Night Doorman (Milano)
🏢 Armani Hotel Milano
📍 Milano