ph3bIntroduction to DNP Imaging Photo Europe /b /h3 pDNP Imaging Photo Europe, a subsidiary of DNP Japan, is a leading player in the printing and imaging industry. We provide innovative solutions through three key business units: /p ul lipbDistribution Photo Business: /b - Specializing in photo printing solutions across Europe and North Africa, offering tailored services through a strong distributor network and over 20 years of expertise. /p /li lipbService Business /b - A global leader in brand activations via photo and video experiences, partnering with major brands to create immersive marketing events through proprietary technology. /p /li lipbThermal Transfer Ribbon (TTR) Business /b - One of the world's largest manufacturers of thermal transfer ribbons for barcode and sublimation printers. Based in Haarlem, Netherlands, our European division employs over 180 experts and produces key product lines, including TTR, photo, card materials, and holographic solutions for markets in Europe, the Middle East, Africa, and Russia. /p /li /ul pWith a strong commitment to innovation and industry expertise, we empower professionals with high-performance solutions tailored to their specific needs. /p h3Main Mission /h3 pAs an Account Business Development Specialist, your primary mission is to ensure the retention and growth of existing clients while progressively developing new business opportunities. /p pThe role is structured in two phases: /p h3Phase 1 - Account Management Development /h3 pTake ownership of an existing client portfolio, ensure high client satisfaction, and identify opportunities for upselling and business expansion within current accounts. /p h3Phase 2 - Business Development Prospecting /h3 pGradually expand your scope to include active prospecting, identification of new market opportunities, and acquisition of new clients to support the company’s growth objectives.



/p pThis position is ideal for a junior profile willing to grow into a full commercial role, combining account management excellence and business development capabilities. /p h3Responsibilities and Activities /h3 pbClient Portfolio Management /b /p ul lipAct as the primary point of contact for assigned clients, ensuring strong relationships and high satisfaction levels. /p /li lipManage and maintain a portfolio of existing accounts, ensuring retention and continuity of business. /p /li lipHandle client inquiries, resolve issues promptly, and ensure a smooth customer experience. /p /li lipMaintain accurate client records and activity tracking in the CRM system. /p /li lipCoordinate internally with operations, finance, and product teams to ensure service delivery. /p /li /ul pbDevelopment of Existing Clients /b /p ul lipIdentify upselling and cross-selling opportunities within existing accounts. /p /li lipSupport contract renewals and participate in commercial negotiations. /p /li lipConduct regular business reviews with clients to assess performance and identify growth opportunities. /p /li lipMonitor account performance and contribute to revenue growth targets. /p /li lipPrepare commercial proposals tailored to client needs. /p /li /ul pbBusiness Development Prospecting /b /p ul lipIdentify and target new clients, markets, and business opportunities. /p /li lipConduct prospecting activities (cold calls, emails, networking, events). /p /li lipBuild and maintain a pipeline of qualified leads.



/p /li lipDevelop and present tailored business proposals to prospects. /p /li lipCollaborate with marketing and sales teams to generate leads and increase brand visibility. /p /li lipAnalyze market trends and competitor activity to identify opportunities. /p /li /ul pbReporting Coordination /b /p ul lipTrack and report on account performance, sales pipeline, and business development activities. /p /li lipMaintain up-to-date data in CRM systems. /p /li lipProvide regular feedback and insights on client needs and market evolution to management. /p /li lipContribute to sales forecasting and action plans. /p /li /ul pThe above duties are not limited or exhaustive. They may change depending on the needs of the company, the skills of the Job and developments in the role. /p h3Profile Required /h3 pEducation: Business School or equivalent, Bachelor’s degree in Business or Master level preferred. /p pExperience: 2-3 years in account management, sales, or client services, ideally in B2B or industrial or printing environments. /p ul lipStrong communication and interpersonal skills. /p /li lipCommercial mindset with an interest in sales and business development. /p /li lipAbility to build relationships and create trust with clients. /p /li lipGood organizational skills and ability to manage multiple priorities. /p /li lipAnalytical mindset with the ability to identify opportunities from data. /p /li lipProactive and results-oriented attitude. /p /li lipAbility to manage multiple priorities under pressure. /p /li lipFluent in English and Italian (written, spoken and read). /p /li lipWillingness to travel when required. /p /li lipFluency in Italian and English (written and spoken) is mandatory /p /li lipAdditional languages are a plus /p /li lipValid driving license /p /li /ul /p #J-18808-Ljbffr

📌 Account & Business Development Specialist - Italy f/m (Milano)
🏢 DNP Photo Imaging Europe
📍 Milano