Unox, market leader in the production of high-end ovens, certified Great Place to Work® in Italy for the seventh consecutive year, is looking for a **Back Office Employee** to join the Customer Experience, Resellers and Distributors team at Unox SpA. **Main activities**: - Ensure the accurate and timely issuance of various documents related to the Back Office process;
- Develop and update operating procedures and guidelines related to the Back Office process;
- Plan tasks and activities to achieve customer service performance indicators;
- Work with the Finance department to solve problems related to invoices and payments;
- Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents);
- Accurately maintain customer database, master records, and sales contract files. **Requirements**:



- High school Diploma or graduate degree in Administration/Economics/Languages;
- Excellent knowledge of English and French or German Languages;
- Customer service orientation;
- Proven problem-solving, analytical and decision-making skills. **Why Unox?**
- We have been certified by the Great Place To Work Institute as one of the top 100 companies in Europe, offering a Wellbeing program full of benefits and conventions that facilitate work-life balance;
- We offer everyone who joins Unox a comprehensive and customized training program from their first day on the job;
- Each employee has the opportunity to participate in an individual coaching program to foster their personal and professional growth. Work Location: In person

📌 Back Office Employee (Cadoneghe)
🏢 Unox
📍 Cadoneghe