pb Technical Support Specialist – Flying Doctor /bpb Changan Europe | Milan, Lombardy, Italy (On‑site) with frequent travel to Changan Dealer Network /b /pp La descrizione completa del lavoro illustra tutte le competenze, l'esperienza pregressa e le qualifiche che i candidati dovrebbero possedere. brpb About Changan /b /pp Changan is one of China’s leading automotive manufacturers and is currently b launching its European operations /b , which include the Italian market. Changan Europe is being built as a b startup organisation in Europe /b , developing new dealer networks, after‑sales processes, and technical standards from the ground up. /pp Italy is a key market in this expansion, and we are strengthening our local after‑sales organisation to support dealers and service centres during the early phase of market introduction. /p pb About the Role /b /pp The b Technical Support Specialist – Flying Doctor /b is an after‑sales role focused on b hands‑on technical support and field assistance /b for the Italian dealer network. /pp The role supports Workshops with diagnostics, troubleshooting, and issue resolution, both remotely and on‑site when necessary. It is a practical, operational position designed for a technically minded professional who enjoys working directly with vehicles and service teams. /p pb Key Responsibilities /b /ppb Technical Support Field Assistance /b /pulli Provide b technical after‑sales support /b to Italian dealers and service centres. /lili Assist with b vehicle fault diagnosis /b on mechanical, electrical, electronic and EVs systems. /lili Support workshops through b remote technical assistance /b (calls, diagnostic data, fault descriptions). /lili Perform b on‑site technical support visits /b when issues cannot be resolved remotely (“flying doctor” activities). /lili Escalate complex or unresolved cases with HQ technical staff. /lili Collect and document field issues, repair feedback, and technical data from the Italian market. /lili Support warranty, quality,



and technical investigations with accurate and timely information. /li /ul pb Documentation Process Support /b /pulli Assist in preparing b technical case reports /b , service feedback, and basic diagnostic documentation. /lili Follow established diagnostic procedures and service guidelines. /lili Support continuous improvement of after‑sales processes in a growing startup environment. /li /ul pb Requirements /b /ppb Technical Background /b /pulli Technical diploma or Bachelor’s degree in b Automotive Engineering, Mechanical Engineering, Electrical Engineering /b , or a related field. /lilib2–4 years’ experience /b in automotive after‑sales service, technical support, or vehicle diagnostics. /lili Good knowledge of: /li /ulp Vehicle mechanical systems /pp Electrical and electronic systems /pp Diagnostic tools and fault‑finding processes /pulli Experience with EVs. /li /ul pb Skills Personal Profile /b /pullib G /b ood working knowledge of b English and Italian /b . /lili Practical, hands‑on approach with strong willingness to learn. /lili Able to follow structured diagnostic methods and technical procedures. /lili Clear and professional communication with workshop personnel. /lili Reliable, organised, and comfortable working independently. /lili Customer‑focused attitude and high sense of responsibility. /li /ul pb Mobility /b /pulli Based in b Milan /b , with b regular travel within Italy /b . /lili Occasional international travels may be required. /li /ul pb Why Join Changan in Italy? /b /pulli Be part of a b new brand launch /b and growing after‑sales organisation. /lili Gain exposure to b modern vehicle and EV technologies /b . /lili Work in a b startup environment /b with learning and growth opportunities. /lili Hands‑on technical role with real field responsibility. /lili Collaboration with international technical and engineering teams. xrdbqlu /li /ul p Join us on the road as we build something new—support the dealers, master cutting‑edge technology, and shape the future of Changan in Italy. Ready to take off? Apply now! /p /p /p

📌 Technical Support Specialist - Flying Doctor (Milano)
🏢 Changan Italy
📍 Milano