Your Key ResponsibilitiesBecome an expert on Lexroom and a product specialist, guiding customers from onboarding to renewal, including upsells.Manage the entire funnel for existing business, conducting checkpoints and interviews to drive upsells.Work closely with customers to receive feedback, ensure their needs are met, and keep them satisfied, serving as the main point of contact.Prepare dashboards, monitor KPIs, collaborate with internal teams (e.G. product development, marketing), and share insights to improve processes.What You'll Bring0–1 year of experience in sales, operations, or customer‐facing roles.Familiarity with sales support tools (HubSpot, Notion, etc.).A continual learning mindset and eagerness to join a rapidly growing startup.Optional:



a law degree.Fluency in Italian and English.Benefits That MatterHybrid work model with flexibility to balance remote work and in‐person collaboration at our Milan HQ.Health insurance covering comprehensive care.Meal vouchers for daily lunch support.Performance bonuses tied to measurable results.Team retreats and off‐sites to foster collaboration and creative ideas.Annual salary range: €30,000 – €40,000 OTE.Equity package aligned with the company's long‐term success.#J-18808-Ljbffr

📌 Customer Success Manager - €30.000 - €40.000 A Year (Milano)
🏢 Lexroom
📍 Milano