ppWe are looking for an Head of After Sales – Automated Integrated Solutions for our business unit Automation in Italy /p pYou will ensure comprehensive support to the branded service network by driving strategic planning initiatives that align with commercial and service objectives within the after-sales sector. /p pThis role oversees both strategic and operational activities to foster business growth, enhance service offerings, and optimize after-sales performance. /p pAdditionally, it serves as a key liaison with HQ and suppliers, ensuring adherence to corporate standards and promoting alignment with the Group’s overall vision and goals. /p h3Cosa Offriamo /h3 h3What we offer: /h3 ul liProfessional development paths to drive career growth /li liCareer opportunities in an international environment /li liCompetitive compensation benefits package /li /ul h3Responsabilità e Requisiti /h3 h3Key Responsibilities: /h3 ul liIntegrate after-sales services into commercial proposals, maximizing customer value and satisfaction /li liDevelop and coordinate a regional service network (maintenance and field service) leveraging internal resources and local partners /li liManage service escalations and ensure high service quality standards /li liCollaborate with internal and external stakeholders (Brands, suppliers, HQ)



to optimize solutions and profitability /li liDefine and drive the After-Sales strategy in alignment with corporate goals and market trends /li liDevelop modernization, upgrade, and value-added service business /li liSupport Brands in the positioning and execution of After-Sales offeringsIdentify growth opportunities (up-selling, cross-selling) and increase service revenue /li liImplement service performance tracking and reporting systems /li liEnsure service readiness (training, spare parts, tools) in line with the sales pipeline /li /ul h3Requirements /h3 ul li5+ years’ experience in intralogistics, warehouse automation, mobile automation or a comparable industry. /li liProven leadership experience in project‑led, solutions‑based sales environments. /li liStrong background in the after sales business. /li liExcellent negotiation skills and customer‑centric mindset. /li liStrong analytical and project management capability. /li liDegree‑level education in engineering, economics or equivalent industry experience. /li liFluency in Italian is required for the position, as well as in English. /li liWillingness to travel nationally and internationally for 50% of time /li /ul bWorkplace: /bLainate (Milano) - Italy /p #J-18808-Ljbffr

📌 Head of after sales - automated & integrated solutions (Città metropolitana di Milano)
🏢 STILL
📍 Città metropolitana di Milano