ppStellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company. /ppThe driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work. /ppWith industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders. /ph3Job Overview /h3pIn this role, you will be responsible for the performance of the Authorized Repairer network through a full performance management cycle: KPI analysis → gap identification → action plan definition → results monitoring. /ppYou will contribute to revenue growth, the development of upselling opportunities, aftersales customer retention, and increased workshop traffic across the dealer network. /ph3Your Responsibilities /h3ulliDrive Parts Accessories revenue, retention and upselling vs target; size network potential through KPI and geo-marketing insights. Drive Authorized Repairers Commercial Policy and target setting together with the NSC in accordance with Regional guidelines. /liliAnalyze KPIs, diagnose gaps, agree action plans and follow up on impact with NSCs and priority dealers.



/liliLead structured performance reviews; coach NSC and field force on commercial routines, customer experience and service retention. /liliEnsure adoption of central programs, commercial training, Field Force Automation AI tools and training; accelerate blockers and share market insights. Provide structured feedback to central Project Managers. /liliConduct structured performance reviews with the Sales Marketing team /li /ulh3Your Qualification Skills and Experience /h3ulliFrom 7 to 10 years of experience in dealer network / aftersales performance management (at least 5 years in the aftersales/automotive industry) /liliMaster’s degree in economics or engineering /liliStrong KPI analysis performance management capability /liliAbility to identify gaps and drive action plans with measurable impact /liliSolid commercial acumen (revenue growth, upselling, service retention) /liliStrong coaching influencing skills (NSC teams and field force) /liliAbility to lead performance reviews and governance routines /liliGood understanding of tools, programs digital solutions adoption (e.g., AI tools) /liliStrong stakeholder management cross-market coordination /liliFluent English and Italian (at least B2) /li /ulh3Our Offer /h3ulliSalary range: from 52000 € to 65000 €, that will be defined depending on the level of adherence of the candidate to the job requirements /liliCollective Agreement: In accordance with the provisions of the Specific Collective Labour Agreement (CCSL – CNEL code: CO10), and in particular with regard to the classification within the third professional area. /li /ulpAt Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. /ppDiverse teams will allow us to better meet the evolving needs of our customers and care for our future. /ppBy submitting your application, you are accepting our privacy notice: /p /p #J-18808-Ljbffr

📌 After Sales International Operations Manager (Città Metropolitana di Torino)
🏢 Stellantis
📍 Città Metropolitana di Torino