**Posting Date**:16 Mar 2026 **City**:Genova **Location**:Genova, Italy, 16128 **Contract Type**:Internship **Division**:
**Level of experience**:Intern
- RINA is currently recruiting for a **Internship - Certification Business Support Advisor** to join its office in Genoa, Italy**within the Division. **Mission**
- The **Business Support Advisor Intern** assists with administrative and operational tasks, such as customer data entry and invoice preparation, supporting accurate documentation, effective customer interactions, and the smooth running of business operations. #LI-MC1**Key Accountabilities**Support the coordination** with technicians, clients, and internal teams to help define session dates, scopes, and logístical details.-
**Assist in monitoring deadlines** to help ensure the timely execution of sessions and the availability of complete documentation.-
**Contribute to the maintenance and improvement** of planning tools and systems used to track activity status and resource availability.-
**Support the management of the sessions calendar**, helping ensure an efficient allocation of technicians and resources.-
**Assist in preparing reports and tracking KPIs** related to operational processes.-
**Collaborate with Certification Operations and Commercial teams**, supporting planning activities in line with contractual commitments and client expectations.**Education**
- High School Diploma/GED in Business Administration Finance Management- Bachelor’s Degree in Engineering General**Qualifications**Support customer data management, including helping maintain accurate records and assisting with inquiries.-
Assist in offer management, contract processing, and customer order fulfillment.-
Basic familiarity with invoicing, payment processing, and timesheet management is a plus.-




Good attention to detail to help ensure accuracy in contracts, orders, invoices, and customer records.-
Strong communication skills, both written and verbal, to effectively interact with customers and internal teams.-
Ability to assist in handling customer inquiries professionally and contribute to resolving issues efficiently.-
Develop problem-solving skills to support billing discrepancies, order concerns, and other customer-related challenges.-
Awareness of compliance requirements related to documentation, invoicing, and customer interactions.-
Ability to multitask and support priorities in a fast-paced business environment.-
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and basic familiarity with CRM systems or internal business tools.-
While not mandatory, exposure to financial operations, such as payment tracking and invoice management, is an advantage.-
A proactive and customer-oriented mindset, helping ensure a high level of service and satisfaction.**Competencies**
- FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
- WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
- INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.- RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.
- At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99._

📌 Internship - Certification Business Support Advisor (Genova)
🏢 Rina
📍 Genova