ppstrongABOUT US /strong /ppFamous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond. Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d’Isère in the winter. The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds. /ppEach of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon. /ppstrongABOUT EXPERIMENTAL ROMA /strong /ppOpening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental. /ppHoused in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. /ppThe property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. /ppstrongJoin Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. /strong /ppstrongABOUT THE JOB /strong /ppUnder the supervision of the Front Office Manager, you will be responsible for guest reception and overall guest relations during the night shift, as well as handling reservations. /ppYour responsibilities will include: /pullipProviding each guest with a warm, personalized night-time welcome,



/p /lilipContributing to ongoing guest satisfaction by delivering high-quality service in compliance with standards and procedures, /p /lilipBeing responsible for the hotel after the day management team has left, /p /lilipContributing to the achievement of qualitative objectives within the Front Office department, /p /lilipEnsuring the safety of guests and property, /p /lilipSetting up the breakfast buffet, /p /lilipHandling guest comments, requests, and potential complaints professionally, /p /lilipAnticipating and responding to guest needs, /p /lilipManaging guest check-ins and check-outs efficiently, ensuring this process is as quick as possible, /p /lilipInforming guests about stay conditions, formalities, and hotel services, /p /lilipManaging phone calls and the reservations schedule, /p /lilipFollowing up on guest requests (wake-up calls, taxis, in-room breakfast, etc.), /p /lilipPreparing reports on activities and any incidents occurring during the shift, /p /lilipEnsuring that all guest information documents are available and up to date, /p /lilipPromoting the hotel’s services to maximize sales, /p /lilipApplying and explaining the hotel’s pricing policy, /p /lilipBeing responsible for the cash register, /p /lilipComplying with payment and invoicing procedures,



/p /lilipEnsuring cleanliness of the reception area, /p /lilipChecking and verifying daily reservations, as well as summaries of off-site bookings. /p /li /ulpstrongABOUT YOU /strong /ppYou have at least two years of experience in a similar role. Dynamic and proactive, you demonstrate a strong sense of service excellence. You have an excellent professional appearance, are reliable, and are always attentive to guest needs. You show rigor and strong organizational skills and work very well as part of a team. You are passionate about your profession and possess excellent interpersonal and communication skills. /ppYou are fluent in Italian and English. Knowledge of a third language is an advantage for this position. You are proficient in Microsoft Office and the Opera property management system. /ppstrongemExperience Hospitality, the Experimental Way ! /em /strong /ppThroughout your journey with us, you’ll be immersed in a stimulating and innovative environment. /ppYou’ll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. /ppWhether it’s your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. /ppHere’s what we offer: /pullipTraining and career development opportunities, /p /lilipMobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more, /p /lilipAttractive discounts across all our venues (cocktail bars, wine bars, and restaurants). /p /li /ul /p #J-18808-Ljbffr

📌 Night Auditor M/F - Experimental Roma
🏢 Experimental
📍 Roma