ppAt Fortidia we believe that talent, expertise, empathy and ambition drive our success. We base hiring decisions solely on candidate experience and skills. We are committed to creating an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us know. /ppFor our Milan offices we are searching for a bShipping Solutions Product Manager /b to accelerate the growth, adoption and continuous evolution of Fortidia's shipping solutions across the MBE Network. Within the Product Marketing Department, this position supports the strategic development, commercial adoption and continuous evolution of a portfolio of shipping solutions across the Fortidia Countries. The Shipping Solutions Product Manager is a strategic role combining bproduct management, commercial enablement and strategic partner management /b, acting as the link between business needs, technology partners and the Fortidia Network. /ppThe initial product portfolio includes freight and pallet shipping, international wine shipping, and cross-border shipping solutions for duties taxes calculation and guaranteed DDP services, with opportunities to expand responsibilities to additional shipping solutions over time. /ppThe Shipping Solutions Product Manager will report to the Product Director Shipping Fulfillment and will work closely with country Product Owners, international partners and cross-functional teams. /ph3Main Tasks and Responsibilities /h3ullibProduct Management Strategy: /b Support the definition and execution of the strategy for the assigned shipping solutions. Identify opportunities for product enhancement, commercial growth and service innovation across the MBE Network. /lilibProduct Development Go-to-Market: /b Coordinate product launches, commercial roll-outs and adoption initiatives across countries. Develop product guidelines, commercial toolkits and training materials to support Product Owners and MBE Centers in successfully offering the assigned services.



/lilibBusiness Development Network Support: /b Act as the subject matter expert for the assigned products, supporting Product Owners and MBE Centers in identifying business opportunities, preparing commercial proposals and increasing product adoption across the network. /lilibStrategic Partner Management: /b Manage relationships with strategic logistics and technology partners, coordinating new initiatives, product enhancements and continuous service improvements. Support supplier evaluation, issue resolution and the rollout of new capabilities. /lilibProduct Performance Continuous Improvement: /b Monitor product KPIs, revenues, adoption and operational performance. Analyze market feedback and identify initiatives to improve customer experience, operational efficiency and commercial results. /liliCollaborate with Marketing, Sales, IT, Legal and Learning Development teams to ensure successful product positioning, communication and adoption across the network. /li /ulh3Requirements /h3ullibExperience: /b Minimum 10 years of experience in Product Management, International Shipping, Freight Forwarding, Cross-border Logistics, Transportation Services or similar international business environments. /lilibEducation: /b Bachelor's Degree in Business, Logistics, Industrial Engineering or related field. /lilibBusiness Product Skills: /b Strong understanding of shipping services and logistics solutions. Experience with freight transportation, customs procedures, duties taxes management, international trade, e-commerce logistics or logistics technology platforms is considered a strong advantage. Commercial mindset with the ability to balance customer needs,



operational feasibility and business objectives. /lilibStakeholder Project Management: /b Strong communication skills and ability to collaborate with international teams, technology providers, logistics partners and MBE Network stakeholders. Experience coordinating cross-functional projects and managing external partners. /lilibCommunication: /b Excellent ability to interact with senior stakeholders and multicultural teams; previous international exposure is highly valued. /lilibLanguages: /b Excellent mastery of written and spoken English. Spanish, French or German would be considered a plus. /lilibAttitude: /b Customer and business oriented, Curious and proactive, Strong analytical mindset, Comfortable working in an international and multicultural environment, Passionate about developing new products and driving innovation. /li /ulh3What We Offer /h3ulliA vibrant international environment in a continuously growing company. /liliExtensive training and development opportunities within the group, including an eLearning platform /liliA multicultural organizational structure and team. /liliCompensation package: Annual base salary 55k-65k + MBO + Company Benefits /li /ulpFortidia is the brand identity of MBE Worldwide S.p.A. - a company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing fulfillment, shipping, marketing and print solutions: Mail Boxes Etc. (outside the U.S. and Canada.), World Options, PostNet, PACK SEND, AlphaGraphics, Multicopy, Kwik Kopy Australia, Print Speak, GEL Proximity and Spedingo. In 2024, its platform - including 3,200+ Business Solutions Centers in 57 countries with over 14,000 associates - served 850k business customers worldwide generating €1.45 bln (US$1.65 bln) of System-wide Gross Revenue. /ppbFor more information, visit the Fortidia Group websites: /b /p /p #J-18808-Ljbffr

📌 Shipping Solutions Product Manager (Milano)
🏢 Fortidia
📍 Milano