Experteer Overview

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In this role, you lead the ICQA team within a fast-paced fulfillment center to safeguard inventory accuracy and quality. You align operations with network strategies, shaping processes to improve efficiency and customer satisfaction. You drive safety, training, and data-driven improvements while coaching a diverse team. This position offers impact through cross-functional collaboration and a focus on defect-free order fulfillment in a dynamic logistics environment.
Retribuzione / Benefits

Lead and supervise hourly associates, team leads and data analysts in ICQA
Support safety programs and ensure a safe work environment
Coordinate inventory control, quality assurance, and issue-solving within FC
Plan shifts,



forecast workload, and direct tasks
Oversee process-improvement projects to boost quality and productivity
Review KPIs daily/weekly/monthly and analyze data for improvements
Develop talent by training managers and associates
Provide leadership during handovers and communicate priorities
Responsabilità

Degree from an accredited xysqume university or equivalent experience in operations management
Experience in data analysis and working with data sets and tools
Proficiency in local language and English (spoken and written)
Advanced MS Office, especially Excel
Previous experience leading teams
Experience influencing stakeholders within Ops organization

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📌 ICQA Area Manager, ICQA (Novara)
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📍 Novara