We arelooking for an E-Commerce Customer Servicewho will join Woolrich E-commerce team, reporting directly to the Head of Digital Experience. The rolewill support e-commerce activities across the entire EMEA market,collaborating both with the e-commerce team and cross-functionally with variouscompany departments, including Logistics, Merchandising, CRM,Administration/Finance, and IT/Digital.
Knowledge, skills and abilities required
- Degree in Marketing, Economics, Languages, Communication, or related fields, or equivalent training;
- 1–2 years of experience in e-commerce, customer service, retail operations, or similar environments;
- Good knowledge of Microsoft Excel;
- Good command of the English language, both written and spoken;
- Interest in the fashion and apparel industry;
- Basic understanding of e-commerce processes, including order management, payments, and logistics;
- Strong organizational skills and attention to detail;
- Ability to manage multiple activities and priorities in a dynamic environment;
- Proactive attitude, willingness to learn, and problem-solving mindset;
- Good communication skills and ability to work effectively within a team.
J-18808-Ljbffr

📌 Woolrich - E-Commerce Customer Service (Italia)
🏢 Basicnet
📍 Italia