Awin is seeking a Customer Experience Quality Specialist in Milan, Italy. This role involves improving customer interactions and maintaining quality standards across various service tiers.
The successful candidate will own the QA framework, collaborate with teams, and report on quality performance. A strong background in Customer Experience or Quality Assurance is required, along with excellent communication and analytical skills.
Benefits include hybrid work options, a flexi-week, and development opportunities through Awin Academy.
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📌 CX Quality Coach (Italia)
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📍 Italia