Junior Customer Order Administrator Specialist
The Customer Order Administrator is a pivotal role, responsible for managing the entire order portfolio, from initial entry to final shipment to the end customer. The role serves as the primary focal point between the customer and internal stakeholders for managing the spares and Repairs & Overtures portfolio.
Key Responsibilities
- Manage quotations (spares/repair) utilizing established management tools (SAP, E-Commerce, etc.).
- Process and monitor assigned customer orders, ensuring compliance with both internal and external priorities.
- Collaborate closely with internal departments and functions (e.g., Material Management, Warehouse, Quality) to ensure adherence to Lead Time and Turnaround Time (TAT) commitments.
- Ensure all commitments are met, implementing corrective actions when necessary.
- Manage the return process for unserviceable parts.

Requirements
- Education – University Degree in Supply Chain and Logistics, Management Engineering, or similar relevant fields.
- Experience – Junior: 1-3 years of working experience.




- Language Skills – Excellent knowledge of the English language (B2 level or equivalent) is mandatory.
- IT Skills – Proficiency in the Microsoft Office suite.
- Behavioral Competencies – Strong analytical and complex thinking skills; Decision-making ability; Change-oriented; Results-oriented and highly effective in execution; Customer-focused (internal/external); Strong collaboration and teamwork skills.
- Other Requirements – Availability for business travel when required.

Benefits and Employment
- Hybrid working arrangement
- Permanent contract
- 13th-month salary
- Performance premio linked to business results
- Welfare vouchers worth 250 € per year
- Ongoing training and professional development opportunities, including both technical and soft skills
- Well-being initiatives focused on economic, physical, social, and psychological well-being
- National Collective Labor Agreement (CCNL) fo

📌 ELI - Customer Order Administrator specialist (Italia)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Italia