03 ago
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Sharp Brains Solutions
|
Parma
03 ago
Sharp Brains Solutions
Parma
We are looking for Network Technicians to provide onsite IT and network support services for a leading international retail client across various customer locations. This is a freelance, on-demand opportunity, with assignments allocated based on your geographic location and availability. Key Responsibilities * Provide onsite IT and network support at customer locations. * Diagnose, troubleshoot, and resolve network connectivity issues. * Install, configure, and replace routers, switches, Wi-Fi access points, and other IT equipment. * Perform hardware upgrades, maintenance, and break/fix support. * Complete service reports and update support tickets after each onsite intervention. * Collaborate with remote support teams to ensure timely resolution of technical issues. Requirements * Minimum 2 years of experience in onsite IT support or network support. * Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and VPN.
* Hands-on experience with networking equipment from Cisco, HP, Aruba, Fortinet, or equivalent vendors. * Excellent troubleshooting, problem-solving, and communication skills. * Valid driver's license and willingness to travel to customer sites. * Good command of English (mandatory). Preferred Qualifications * CCNA, CompTIA Network+, or an equivalent networking certification. * Previous experience delivering IT support within retail stores or retail environments. What We Offer * Flexible freelance engagement with on-demand assignments. * Competitive compensation for each completed service intervention. * Ongoing opportunities to work on customer projects. * The opportunity to support a leading international retail organization. * Potential for a long-term freelance collaboration. #J-*****-Ljbffr
📌 Network Support Specialist (Parma)
🏢 Sharp Brains Solutions
📍 Parma