Experteer Italy is seeking a Customer Care Lead to drive seamless instrument delivery and superior customer experience. You will align regional needs with global Customer Care standards, collaborating across commercial, service, and supply chain functions to optimize performance and resolve escalations.
The role emphasizes translating VOC insights into global process improvements, supporting training, and knowledge sharing to improve patient outcomes in diagnostics.
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📌 Regional Customer Delivery & Experience Lead (Milano)
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📍 Milano
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