"Drive Success, Live your Ambition!"
WHAT YOU WILL DO
You will be a key reference point in the onboard retail experience, delivering personalized beauty consultations, driving sales performance, and creating memorable guest interactions in a dynamic and multicultural environment.
· Deliver personalized beauty and fragrance consultations, identifying guest needs and recommending the most suitable products
· Create engaging and memorable shopping experiences that inspire guests and enhance their vacation
· Drive sales performance by achieving individual and team targets, including key KPIs (UPT, ATV, CR)
· Ensure product displays and visual merchandising standards are consistently maintained at the highest level
· Manage stock operations, including receiving, replenishment, inventory checks, and reporting discrepancies
· Support training activities within the Beauty & Fragrances category, sharing product knowledge with the team
· Handle guest feedback and requests promptly, ensuring high levels of satisfaction and service excellence
WHO YOU ARE
You bring a passion for beauty, strong sales acumen, and a guest-oriented mindset, with the ability to thrive in a fast-paced, international retail environment where performance and experience go hand in hand.
Required
o Secondary school diploma; studies in Beauty, Cosmetics or related fields are a plus
o At least 1 year of experience in beauty retail or high-end sales environments
o Knowledge of fragrances, cosmetics and product ingredients
o Good command of English (minimum B1 level) to interact with an international guest base
o Strong communication and interpersonal skills
o Sales-driven mindset with ability to identify needs and close sales




o Attention to detail and ability to maintain high visual and operational standards
Nice to have
o Experience in multicultural or international environments
o Additional European languages (Italian, French, German, Spanish)
o Previous shipboard experience
WHAT WE OFFER
Your contract
o Fixed-term, full-time contract onboard
o Meals and accommodation included throughout your contract
Your life onboard
• International experience combining travel, personal development, and independence
• Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers
• Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)
• Discounts on onboard restaurants and bars (with possible daily credit)
• Accommodation & services: assigned cabin (single or double) with bathroom
• Cabin cleaning + free laundry service (crew laundrette and uniforms)
• Package delivery service
• Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text
• Discounts on shops, products, hairdresser, and SPA
• Wellbeing & health: Free medical assistance onboard and ashore
• Welfare and wellbeing programs (sports, events, monthly activities)
• Leisure time: Access to gym, lounge, bar, pool, and solarium for crew




• Crew excursions + discounts on guest tours
• Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months) ? Discover what life onboard looks like: /]
YOUR GROWTH
• Structured onboarding + welcome kit
• Mentorship program with a dedicated mentor
• Clear career path within your department
• Learning Officer for skills development and continuous improvement
• Development model to identify and promote talented individuals ? Learn about our culture and values: /
WHY COSTA
Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences.
We are here to bring happiness and provide unforgettable memories and experiences to our guests.
Costa belongs to the Carnival Corporation, the largest cruise company in the world.
We are the only Italian cruise company flying the Italian flag, sailing the world's seas for more than 75 years
We are united by a shared passion: to drive success and live their ambition.
Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.
Bring your ambitions to life.
Join us and discover our ocean of possibilities
Additional Info
Contract type: fixed-term,full-time
Application deadline: 01/09/2026
Time required to submit the application: approximately 3 minutes
CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)
E-mail/contact of the recruiting team (not for submitting applications): ******
Further information: visit our dedicated section Shipside FAQs - Costa Crociere Career

📌 Shop Specialist – Beauty & Fragrances (Genova)
🏢 Costa Crociere
📍 Genova