EVENT MEETING MANAGER (Firenze)

EVENT MEETING MANAGER (Firenze)

05 ago
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Altro
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Firenze

05 ago

Altro

Firenze

Experteer Overview As Event Meeting Manager at Belterra Casino Resort, you drive wedding and social events from prospecting through execution, elevating revenue for the conference center, hotel, and non‑gaming outlets. You work closely with cross‑functional teams to translate client visions into seamless, profitable experiences. You’ll identify new wedding/social opportunities, negotiate terms, and oversee proposals and BEOs to maximize guest satisfaction. This role offers exposure to a dynamic market, industry events, and opportunities to shape our events program and guest experience.
Responsibilities Identify and pursue wedding and social event opportunities from inquiry to sales agreement and execution
Drive revenue for conference center, hotel, and non‑gaming outlets
Develop and book future business within wedding/social segments; lead generation and solicitation
Negotiate terms, quotes, and sales agreements to maximize revenue
Generate ideas to identify new business opportunities and upsell during planning
Source qualified leads via trade shows and third‑party resources
Stay informed on competitors’ programs to inform sales strategy
Represent Belterra Casino Resort at industry conventions and events; travel as needed
Coordinate with department managers to ensure requests are executable within guest service and profitability metrics
Create Banquet Event Orders (BEOs)



and Group Resumes reflecting client expectations with upsell opportunities
Provide timely client and property communication
Lead or participate in departmental meetings (BEO, Front Desk, Sales)
Verify Method of Payment and conduct post‑event invoicing and prompt payment
Maintain professional image and provide creativity to upsell during planning
Be aware of sales goals and profitability targets
Create guest‑centric experiences that exceed expectations
Engage with guests to obtain feedback and drive service recovery
Continuously improve service performance
Qualifications Bachelor's degree or equivalent in event management or related field
1–3 years’ hospitality or events experience
Strong understanding of meetings and catered events management
Proven guest service history with revenue growth
Knowledge of wedding industry and/or hotel/resort hospitality for group sales (preferred)
Ability to obtain and maintain licenses/certifications per gaming regulations
Excellent verbal and written communication skills
Proficiency with Microsoft Office (Teams, Outlook, Word, Excel); experience with Salesforce/Delphi/GroupRev/Sertifi/LMS is a plus
Strong project management skills with ability to manage multiple projects simultaneously
Must be at least 21 years old

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📌 EVENT MEETING MANAGER (Firenze)
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