In this Senior Sales Operations Manager role, you enable commercial excellence across Amazon Shipping’s EU footprint by defining roadmaps, KPIs, and execution plans for a defined vertical. You partner with BD leaders across four countries and functions to translate strategy into scalable operations, tooling, and analytics. You will drive cross-geo standardisation while adapting to local needs and report on performance to senior leadership. This high-ownership role sits at the intersection of strategy and execution, shaping a growing Sales Ops function.

Responsibilities

- Own end-to-end management of a defined EU vertical within Sales Operations, including roadmap, metrics, and quarterly goals
- Collaborate with commercial leaders across UK, IT, ES, and FR to translate priorities into actionable plans with clear KPIs
- Design scalable, cross-functional processes to reduce friction and accelerate commercial velocity
- Partner with CRM, tooling,



and data teams to build and maintain operational infrastructure for execution
- Drive cross-geo standardisation while accommodating local market requirements
- Own and report vertical performance metrics, surfacing insights for senior leadership
- Coordinate with Operations, Product, Finance, and Marketing to ensure commercial readiness and alignment
- Collaborate with US Sales Ops to align on global standards and share best practices

Qualifications

- Experience in sales operations or equivalent
- Experience working cross-functionally to optimize workflows
- Experience with sales CRM tools such as Salesforce or similar software
- Bachelor's degree in Business, Economics, Marketing, Advertising, Statistics, Engineering or related field

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📌 Sr. Sales Ops Manager, EU, Amazon Shipping (Cusano Milanino)
🏢 Experteer Italy
📍 Cusano Milanino