Experteer Overview

As Digital Store E-Commerce Supervisor, you enable growth of QVC Italy’s online channels by shaping the digital commercial strategy and leading the Traders & Assistants team. You optimize performance across the website and app, collaborate with Merchandising, Marketing, Social, and Digital Content, and steer campaigns that enhance the customer experience. You’ll work in a fast-paced, international setting to expand the online channel and strengthen omnichannel capabilities.

Retribuzione / Benefits

- Define and lead the digital commercial strategy to maximize online sales and performance
- Coordinate the Digital Store eCommerce Traders and Assistants team and oversee daily activities and capability development
- Oversee daily platform performance, ensuring promotional relevance and a strong customer experience
- Collaborate with Merchandising, Marketing, Social, and Digital Content to create aligned campaigns and promotions
- Analyze performance, customer insights, and market trends to identify growth opportunities and improvement areas




- Share best practices and results with local and international stakeholders to drive alignment and innovation
- Support long-term online expansion through new commercial opportunities and stronger omnichannel strategy

Responsabilità

- Bachelor’s degree in Economics, Marketing or related fields
- Minimum 5 years’ experience in digital environment (multi-channel preferred) including online sales, retail/merchandising, and eCommerce trading
- Experience managing people and teams in international settings
- Strong leadership, people management, and cross-functional/cross-market collaboration skillsSolid commercial and analytical mindset with knowledge of key digital KPIs (CR, Sessions/Bounce Rate, CTR)
- Proficiency with analytics and performance tools (see tools)
- Native Italian and fluent English

Requisiti fondamentali

- competitive compensation
- paid time off
- employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts

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📌 Supervisor, Digital Store E-commerce (Monza)
🏢 Experteer Italy
📍 Monza