ppJob Description – Travel Assistant (Travel And Transportation Unit) ) /p pbJob Posting: /b 13/Jul/2026 /p pbClosure Date: /b 03/Aug/2026, 9:59:00 PM /p pbOrganizational Unit: /b CSL /p pbJob Type: /b Staff position (General Service) /p pbPrimary Location: /b Italy – Rome /p pbDuration: /b Fixed‑term: one year with possibility of extension /p pbPost Number: /b /p pbCOG Code: /b 2206f /p h3EEO and Diversity Commitment /h3 ul libFAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture. /b /li libQualified female applicants, qualified nationals of non‑and under‑represented Members and persons with disabilities are encouraged to apply. /b /li libEveryone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values. /b /li libFAO, as a Specialized Agency of the United Nations, has a zero‑tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. /b /li libAll selected candidates will undergo rigorous reference and background checks. /b /li libAll applications will be treated with the strictest confidentiality. /b /li libFAO staff are subject to the authority of the Director‑General, who may assign them to any of the activities or offices of the Organization. /b /li /ul h3Organizational Setting /h3 pFAO's Logistics Services Division (CSL) supports the organization by ensuring effective and efficient administration and enabling functions. The position is located in the CSL at FAO headquarters in Rome, Italy. /p h3Main Purpose /h3 pThe Travel Assistant supports the administrative functions of the Travel and Transportation Unit (CSLDT), providing travel support services for the entire work unit. Responsibilities include processing transactions, using corporate travel systems, and ensuring quality and consistency of processes while providing procedural guidance to clients and travel support staff. /p h3Supervision Received / Exercised /h3 pThe Travel Assistant reports to the Travel and Transportation Officer, CSL, and acts independently in routine matters. Supervisory focus is on the quality of work and on‑the‑job learning. /p h3Working Relationships /h3 pInteracts with colleagues within the unit and with immediate clients throughout the organization, delivering routine travel support services.



/p h3Key Functions / Results /h3 ul liReceive and review incoming requests; answer standard queries regarding FAO’s travel programme, policies and procedures. /li liTrack and maintain data records related to travel unit activities. /li liAssist with data collection, generate reports and other information required for the travel programme. /li liAssist with provision of data to internal auditors and implement audit recommendations. /li liLog and track system issues, draft change requests for approval, and participate in testing of system changes and fixes. /li liTrack and monitor service issues with contractors managed by the unit and follow up for timely resolution. /li liParticipate in development, coordination and delivery of travel programme‑related training. /li liProvide inputs for system testing, design and procedural changes and perform user‑acceptability tests of all travel system changes. /li liProcess and prepare Import Licence Requests for staff entitlement‑related shipments and liaise with the Italian Ministry of Foreign Affairs on all matters relating to import licences. /li liProvide administrative support to the Travel Unit and assist the head of unit in managing unit activities. /li liPerform other related duties as required. /li /ul h3Impact of Work /h3 pThe incumbent’s work ensures timely and efficient delivery of the unit’s travel support services. /p h3Candidates Will Be Assessed Against the Following /h3 ul libEducation: /b Secondary School Education. /li libExperience: /b Three years of relevant experience in office / administration / travel / or accounting support work. /li libLanguages: /b Working knowledge (proficiency level C) of English. /li libIT Skills: /b Very good knowledge of MS Office applications, Internet and office technology equipment. /li libResidency: /b Candidates must be nationals of the country of the duty station or possess an existing valid visa or work permit and reside within commuting distance of the duty station. /li /ul h3Technical Skills /h3 ul liGood knowledge of financial rules and regulations, accounting policies and practices. /li liGood knowledge of Enterprise Resource Planning (ERP) corporate travel systems. /li liGood knowledge of communication and documentation standards.



/li /ul h3Desirable Qualifications and Skills /h3 ul liFamiliarity with UN or FAO travel policies, rules and procedures. /li liExperience in data entry, records management and generating reports from ERP or travel management systems. /li liExperience working in an international organization or multicultural environment. /li /ul h3Additional Information /h3 ul liFAO does not charge a fee at any stage of the recruitment process (application, interview, processing). /li liFAO only considers higher educational qualifications obtained from institutions accredited or recognized in the World Higher Education Database (WHED). /li liThe length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments. /li liAppointment will be subject to certification that the candidate is medically fit, accreditation, residency or visa requirements, and security clearances. /li liGeneral Service Staff are recruited locally. Eligible candidates must be nationals of the country of the duty station or possess a valid visa or work permit and reside within commuting distance. /li liNo international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location. /li liFor additional information, visit the FAO employment website: . /li /ul h3How to Apply /h3 pTo apply, visit the recruitment website at bJobs at FAO /b and complete your online profile. Once completed, submit your application with language certificates as attachments. Only language proficiency certificates from UN‑accredited external providers or FAO language official examinations (LPE, ILE, LRT) will be accepted. FAO reserves the right to request a language test in the future, as appropriate. /p pIncomplete applications will not be considered. Personal information provided may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre‑screening, assessment tests, background checks and other related services. Consent will be obtained before submission and may be withdrawn at any time. Only applications received through the recruitment portal will be considered. /p pWe encourage applicants to submit the application well before the deadline date. /p pIf you need help or have queries, please create a one‑time registration with FAO’s client support team for further assistance: . /p /p #J-18808-Ljbffr

📌 Travel Assistant (Travel And Transportation Unit) (Roma)
🏢 Food and Agriculture Organization of the United Nations
📍 Roma