p Your Role /ppbr / /ppAs an Italian Customer Support Sales Representative, you will deliver exceptional customer experiences while supporting sales initiatives and ensuring efficient case resolution. You will move to Lisbon or Porto, in Portugal, as part of the role, with an excellent relocation package. /ppbr / /ppKey Responsibilities /pulli Handle incoming customer inquiries via strongphone, email, and chat /strong /lili Deliver high-quality customer support for: /liliDeliveries /liliWarranties /liliRefunds /liliOrder-related questions /lili️ Provide inbound sales support by promoting products and identifying opportunities to increase customer value /lili Manage customer orders and requests, ensuring all information is accurately recorded in CRM systems /lili Proactively update customers on case progress and resolutions to maximize satisfaction /lili✅ Resolve customer issues efficiently while meeting established Service Level Agreements (SLAs) /lili Collaborate with internal teams to deliver a seamless customer experience /lili Contribute to quarterly sales targets while maintaining outstanding service quality /li /ulpbr / /pp✅ Your Qualifications /ppWe#39;re looking for someone who has: /pulli Native or fluent strongItalian /strong (C1–C2 level)



/lili Good command of strongEnglish /strong /lili Excellent communication and interpersonal skills /lili A customer-focused and solution-oriented mindset /lili Strong problem-solving abilities and the capacity to perform under pressure /lili❤️ Empathy, patience, and professionalism when handling customer concerns /lili Strong attention to detail and excellent follow-up skills /lili Confidence using multiple systems, tools, and CRM platforms /lili⭐ Previous customer service experience (preferred) /lili Previous sales experience (a plus, but not required) /lili⚡ Ability to multitask in a fast-paced environment /li /ulpbr / /pp What We Offer /pp Location /pulliOn-site position in strongLisbon or Porto, Portugal /strong /liliPermanent accommodation as part of your package, and flight cost reimbursement /li /ulp Benefits Career Growth /pulli Paid training and structured onboarding /lili Multicultural workplace with colleagues from 8strong9+ nationalities /strong /lili Dynamic, youthful company culture with genuine career development opportunities /lili International work environment supporting leading global brands in: /liliTechnology /liliE-commerce /liliTelecommunications /liliFinancial Services /lili Dedicated support from strongWorkster /strong throughout the recruitment process /li /ul

📌 Italian-Speaking Customer Support Specialist | Relocate to Portugal (Italia)
🏢 Workster
📍 Italia