p Job Summary: p We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, /pp asset management, and project-based support. The role involves troubleshooting, device /pp lifecycle management, office IT infrastructure support, inventory management, and /pp coordination with remote technical teams and third-party vendors. /pp Key Responsibilities: /pp End-User Support /pp• Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals /pp(Windows, macOS, Linux). /pp• Provision, deploy, replace, and decommission IT equipment. /pp• Troubleshoot hardware, software, connectivity, and user-related issues. /pp• Coordinate escalations with Level 2 support teams. /pp Office Infrastructure Support /pp• Support office IT services including network connectivity, printing, voice, AV, and /pp workplace technologies. /pp• Install, maintain, and troubleshoot switches, routers, access points, and related /pp infrastructure equipment. /pp• Assist with smart office solutions, digital signage, and conference room technologies. /pp• Coordinate with vendors and support scheduled maintenance activities. /pp Asset Management /pp• Receive, register,



label, image, deploy, track, and maintain IT assets. /pp• Conduct inventory audits and maintain accurate asset records. /pp• Coordinate warranty repairs, device redeployment, disposal, and stock management. /pp• Ensure compliance with asset management policies and audit requirements. /pp Project Site Support /pp• Support office moves, hardware refreshes, equipment relocations, and infrastructure /pp projects. /pp• Assist with business events, demonstrations, and technology deployments. /pp• Provide remote hands support and escort third-party vendors when required. /pp Required Skills /pp• Experience supporting Windows, macOS, Linux, mobile devices, printers, and office /pp IT infrastructure. /pp• Basic networking knowledge (LAN, Wi-Fi, switches, routers, access points). /pp• Experience with hardware asset management and inventory control. /pp• Strong troubleshooting, documentation, and customer service skills. /pp• Ability to work independently and coordinate with remote support teams and vendors. /p /p

📌 Desktop Support Technician (Calabria)
🏢 Sharp Brains
📍 Calabria