05 ago
|
Experteer Italy
|
Breganze
05 ago
Experteer Italy
Breganze
ph3Experteer Overview /h3pIn this role you will deliver expert technical support to AGCO dealers and customers, accelerating issue resolution and enabling successful seasonal launches. You’ll guide field setup, optimize operations, and promote digital and advanced technologies across regions. You will collaborate with global teams, participate in factory-level investigations, and support field kit deployments to ensure superior service and uptime. This position is central to empowering farmers with reliable equipment and knowledge, blending hands‑on troubleshooting with cross‑functional collaboration. /ph3Retribuzione / Benefits /h3ulliProvide expert-level technical support to dealers and customers to ensure fast issue resolution /liliAssist with complex technical cases when local resources are exhausted /liliSupport field setup and optimization across crops and conditions, including hands‑on onboarding for new dealers and VIP customers /liliPromote advanced technologies and new features to drive adoption and confidence in products /liliProvide guidance on AGCO systems, warranty processes, TechConnect, diagnostic tools,
and special tools /liliCollaborate with global teams to share expertise and best practices /liliReport issues using EWFR and work with Product Support to implement solutions /liliLead factory‑level investigations for complex cases requiring deeper technical analysis /liliOffer limited field‑kit installation support and monitor performance before broader deployment /liliEnsure all AGCO core products receive technical support and excellent customer service /li /ulh3Responsabilità /h3ulliStrong knowledge of agricultural business and products, including mechanical and electrical systems /liliFamiliarity with service and parts management and the farm machinery dealer network /liliSolid understanding of mechanized agriculture and land preparation techniques /liliExcellent interpersonal skills and commercial acumen for customer/dealer interactions /liliHigh proficiency with PC usage, Microsoft Office, and other digital tools /liliFluent written and verbal communication in English and German /li /ulh3Requisiti fondamentali /h3ulliBonus scheme /liliFlexible working hours and remote work /liliPrivate health insurance /liliCanteen with meal allowance /li /ul /p #J-18808-Ljbffr
📌 Product Support Expert IDEAL - French Speaking (Breganze)
🏢 Experteer Italy
📍 Breganze