p Technical Support Specialist – Flying Doctor p Changan Europe | Milan, Lombardy, Italy (On‐site) with frequent travel to Changan Dealer Network /pp About Changan /pp Changan is one of China's leading automotive manufacturers and is currently launching its European operations, which include the Italian market. Changan Europe is being built as a startup organisation in Europe, developing new dealer networks, after‐sales processes, and technical standards from the ground up. /pp Italy is a key market in this expansion, and we are strengthening our local after‐sales organisation to support dealers and service centres during the early phase of market introduction. /pp About the Role /pp The Technical Support Specialist – Flying Doctor is an after‐sales role focused on hands‐on technical support and field assistance for the Italian dealer network. /pp The role supports Workshops with diagnostics, troubleshooting, and issue resolution, both remotely and on‐site when necessary. It is a practical, operational position designed for a technically minded professional who enjoys working directly with vehicles and service teams. /pp Key Responsibilities /pp Technical Support Field Assistance /pulli Provide technical after‐sales support to Italian dealers and service centres. /lili Assist with vehicle fault diagnosis on mechanical, electrical, electronic and EVs systems. /lili Support workshops through remote technical assistance (calls, diagnostic data, fault descriptions). /lili Perform on‐site technical support visits when issues cannot be resolved remotely ("flying doctor" activities). /lili Escalate complex or unresolved cases with HQ technical staff. /lili Collect and document field issues, repair feedback, and technical data from the Italian market. /lili Support warranty, quality, and technical investigations with accurate and timely information.



/li /ulp Documentation Process Support /pulli Assist in preparing technical case reports, service feedback, and basic diagnostic documentation. /lili Follow established diagnostic procedures and service guidelines. /lili Support continuous improvement of after‐sales processes in a growing startup environment. /li /ulp Requirements /pp Technical Background /pulli Technical diploma or Bachelor's degree in Automotive Engineering, Mechanical Engineering, Electrical Engineering, or a related field. /lili2–4 years' experience in automotive after‐sales service, technical support, or vehicle diagnostics. /lili Good knowledge of: /li /ulp Vehicle mechanical systems /pp Electrical and electronic systems /pp Diagnostic tools and fault‐finding processes /pulli Experience with EVs. /li /ulp Skills Personal Profile /pulli Good working knowledge of English and Italian. /lili Practical, hands‐on approach with strong willingness to learn. /lili Able to follow structured diagnostic methods and technical procedures. /lili Clear and professional communication with workshop personnel. /lili Reliable, organised, and comfortable working independently. /lili Customer‐focused attitude and high sense of responsibility. /li /ulp Mobility /pulli Based in Milan, with regular travel within Italy. /lili Occasional international travels may be required. /li /ulp Why Join Changan in Italy? /pulli Be part of a new brand launch and growing after‐sales organisation. /lili Gain exposure to modern vehicle and EV technologies. /lili Work in a startup environment with learning and growth opportunities. /lili Hands‐on technical role with real field responsibility. /lili Collaboration with international technical and engineering teams. /li /ulp Join us on the road as we build something new—support the dealers, master cutting‐edge technology, and shape the future of Changan in Italy. Ready to take off? Apply now! /p /p

📌 Technical Support Specialist - Flying Doctor (Lombardia)
🏢 Changan Italy
📍 Lombardia