**Position Title**: Administrative Assistant **Location**: Viareggio **Position Overview**:
The **administrative assistant** plays a key role in reviewing customer orders and maintaining consistent communication to ensure their proper handling throughout the sales process. **Primary Responsibilities**: - Ensure accurate review and follow-up of customer orders and maintain effective communication to guarantee proper handling throughout the sales process.
- Maintain direct contact with customers, in coordination with SME, during order definition and modifications.
- Evaluate the feasibility of customer orders by reviewing product requirements and documenting the process.
- Collaborate with the Regional Sales Manager (RSM) for tender review and management.
- Forward shipping instructions to the WAR department based on confirmed customer orders.
- Assist SME with customer-related communications and ensure all necessary sales and marketing documentation is exchanged.
- Manage and maintain accurate and up-to-date customer files.
- Coordinate with providers of temperature-controlled transportation services.
- Ensure correct documentation practices and maintain an organized document archive. **Collaboration**
- With SME: Order review, customer relationship management, and documentation handling.
- With WAR: Coordination and execution of product shipments. **Minimum Requirements**: - Secondary education in commercial or marketing-related fields.
- At least 2 years of experience in a commercial or sales environment.
- Proficient in spoken and written English.
- Competent in company-used software tools and ERP systems.
- Strong communication and interpersonal skills.
- General understanding of regulatory requirements in target markets, including MDSAP compliance where applicable.
- H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification._ **Language**: - ENGLISH (required)
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