as of now - fulltime - in 20162 Milano, Viale Giovanni Suzzani, 13/15, Italy **a&o; hostels is coming to Milano - opening in July 2025.**
To support our team at **a&o; hostel and hotel Milano**we are **looking for YOU**: - a hardworking and independent **Receptionist**(M/F/x)**to manage our Self-Service-Restaurant. **YOUR JOB**
- You are the figurehead of a&o;: our Front Desk is your territory.
- You are responsible for the check-in and check-out of our guests behind the reception or in the lobby as Guest Relation Officer
- To make our guests feel comfortable at a&o;, you take care of their needs and provide tourist information
- You take care of our guests and their concerns
- As shift leader, you take responsibility for ensuring that the shift runs smoothly
- You will contribute to the creation of service hours and holidays
- You will serve hot and cold drinks and snacks at the bar and prepare snacks
- You will be responsible for managing staff and their shifts
- You will be responsible for the guest document registration system **YOUR PROFILE**
- You have experience or have completed training in the hotel or tourism sector.
- You naturally have a great sense of responsibility for the tasks assigned to you.
- You enjoy dealing with guests and demonstrate this, regardless of the time of day or night.




- You are characterised by an independent way of working and the ability to work in a team.
- Commitment and independence are a matter of course for you.
- Even in shifts that start as early as 6 a.m., you find it easy to remain friendly, highly motivated and service-oriented.
- You have an excellent knowledge of Italian and English - of course we are happy to know other languages that you speak.
- You have a good attitude to stress control. **OUR OFFER**
- ** Contract in accordance with CCNL Tourism**: - ** 75% discount on private overnight stays in all a&o; hostels**: - ** Flexible shift scheduling** according to your availability
- Attractive corporate benefits such as discounted leisure activities and events
- Subsidized language courses
- Support for your further education in the form of various trainings
- ** Mental Health**:We offer you free and anonymous mental health coaching from our independent partner “Likeminded”, who will support you with professional, private and health-related challenges
- We work in** jeans and a&o; polo shirt** instead of stiff suits or uniforms
- Of course we provide **drinks, fruit and vegetables** on a daily basis - and as hostel staff you can join your team for the warm meals served at the buffet
- Short decision-making processes and open communication

📌 Reception Staff / Fom (M/F/x) (Venezia)
🏢 a&o Hostels
📍 Venezia